"We needed a solution that would make us independent of the Systems Department for legal, tax and regulatory updates"

Interview with

Timbó Melina Oliva
Jefe de Compensaciones, Gestión y Comunicaciones

Products in this case

  • Payroll
  • HR Management
  • Workforce Management

Case in short

Raet's solution enabled Timbó to unify the data of its 310 employees who work at different plants and offices in Argentina in one location. Being in the cloud allows them access to the system from anywhere and at any time, and they can always rely on the relevant updates regarding laws, regulations, taxes and agreements having been implemented correctly.

Becoming independent of the Systems Department

Industrias Químicas y Mineras Timbó is an Argentine company that has been producing and marketing a wide range of products for private consumption and industrial use since 1936. It has plants in the provinces of Tucumán, La Pampa and La Rioja. 

"We wanted to achieve greater availability for our employees and management."

To achieve greater flexibility in its operational tasks, offer greater availability in respect of its employees and management, and become independent of the Systems Department for its HR Administration, Timbó decided that it would move its personnel management into the cloud.

Melina Oliva, Head of Compensations, Administration and Communications at Timbó, noted that the company did not have unified data on the people who worked at the various different locations in the company, i.e. Buenos Aires, La Pampa, La Rioja and Tucumán. That was not very efficient as certain matters were replicated in the different systems and there was not one single up-to-date database where exact data could be consulted and that enabled reliable reports to be created.

Moreover, because the company was dependent on the Systems Department for maintaining or updating legislation or tax matters, there were always mistakes or arrears in payroll settlement. Furthermore, in order to achieve an efficient operation with regard to the services that HR delivered to the rest of the company, it was also necessary to become independent of the energy supply and the server capacity.

Cloud pioneers

An investment in operating systems and licenses would be necessary in order to enable internal implementation, and technical resources would have to be dedicated to its On-Premise implementation and subsequent maintenance, something which the Systems Department had not considered. This strengthened the case for the cloud option at a time when – considering the Argentine market – it was still in a pioneering phase (2010).

“We needed a solution that would make us independent of the Systems Department for legal, tax and regulatory updates. At the same time, it had to give us the freedom to work from any place and at any time,” said Melina Oliva, Head of Compensations, Administration and Communications of Timbó. Initially, the company decided to procure the Personnel Administration, Payroll Settlement and Time Management modules. This required an HR project to integrate the company policies of all Timbó’s plants.

“We needed a solution that gave us the freedom to work from any place and at any time.” 

The second phase consisted of adding the Performance Management, Learning Management and Employee Self-Service modules. In the initial project, the implementation of Self-Service was intended to optimize the performance review work by HR, but it also served to decentralize the leave requests, something which was already operational at the HR back-office.

Efficiency and independence

The Timbó company is always considering projects that optimize the use of cloud solutions. That is because cloud solutions can be implemented quickly and they are easy to use. 

“If there is a power failure or no internet connection in the office, we can go to a cafe and continue to work there.”

As a result, the HR Department achieved the necessary independence of Systems and freed itself of any contingencies due to service inefficiencies (power cuts, voltage drops, no hardware of the latest generation being available, etc.). “We don't have any problems with the servers. If there is a power failure or no internet connection, we can go to a cafe and continue to work there,” added Melina. Raet now updates the legal and tax provisions, as well as the customer database, on a permanent basis. 

About Timbó

Industrias Químicas y Mineras Timbó is an Argentine company that has been producing and marketing a wide range of products for private consumption and industrial use since 1936 such as salts, sweeteners and olive oils that are popular all over the world because of their quality and flavor.

It has plants in the provinces of Tucumán, La Pampa and La Rioja, and sales offices in Buenos Aires.

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